Frequently Asked Questions
Find answers to common questions about our products and services.
Getting Started
How do I purchase a product?
Visit our products page, select the software you need, and complete the checkout process. You'll receive your license key instantly via email.
What payment methods do you accept?
We accept all major credit cards, PayPal, cryptocurrency, and various regional payment methods including iDEAL and PIX.
How do I activate my license?
Download the software from your customer panel, enter your license key when prompted, and follow the activation instructions.
Can I get a refund?
We offer a 48-hour money-back guarantee for all purchases. Contact support within this period for a full refund.
Technical Support
My software isn't working
First, ensure you're using the latest version. If issues persist, try resetting your HWID or contact our support team.
How do I reset my HWID?
Log into your customer panel and use the HWID reset feature. This can be done once every 30 days.
Compatibility issues
Our software is compatible with Windows 10/11. For specific game compatibility, check our system requirements page.
Update problems
Updates are delivered automatically. If you're having trouble, manually download the latest version from your customer panel.
Account Management
How do I change my password?
Go to your customer panel settings and use the password change feature. You'll need to verify your current password first.
Lost access to my account
Contact support with your purchase email and license key. We'll help you regain access to your account.
Subscription renewal
Subscriptions auto-renew unless cancelled. You'll receive renewal notifications 3 days before billing.
Transfer licenses
Licenses are tied to your account and cannot be transferred. However, you can purchase additional licenses for others.
Billing & Payments
Payment failed
Check your payment details and try again. If issues persist, contact support or try an alternative payment method.
Invoice requests
Invoices are automatically sent with your purchase confirmation. Contact support if you need a reissue.
Discount codes
Valid discount codes can be entered during checkout. Check our social media for current promotions and deals.
Subscription cancellation
You can cancel anytime through your customer panel. Cancellations take effect at the end of your current billing period.
Still Need Help?
Our support team is ready to assist you with any questions or issues you may have.